DELIVERY + PAYMENT

UK Mainland (Standard) : £4
- Items in stock are dispatched via Royal Mail 1st Class 

International Shipping : £20

- Items are despatched via Royal Mail - International

Processing time

Buyers are responsible for any customs and import taxes that may apply. Lili + Mila is not responsible for delays due to customs.

 

Payment options

Secure options include Visa, Master Card, American Express, PayPal & ClearPay

RETURNS + INFO

Lili + Mila accept returns please contact hello@liliandmila.com within 14 days of delivery, items must be shipped within 14 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Unfortunately you will not be able to return any items passed 14 days from your purchase date. To be eligible for a refund your item(s) must be returned unworn, unwashed and in the same condition you received it. Please try all items on indoors.

All sale items are non-refundable and non-exchangable. 

Returns Process;
Please make sure you pack your chosen return item(s) with a note of your Order number, Name, Address. We advise you use a trackable shipping service or purchase shipping insurance as we do not accept any responsibility for lost items.

If your return is approved, your refund will be processed and a credit will be automatically applied to your original method of payment within 7-10 business days.

We are not able to accept exchanges at this time

PRIVACY POLICY

Lili + Mila will only use your shipping, billing address and contact information to communicate with you about your order or to fulfil your order for legal reasons. If at any time you would like to be removed from our list please just email hello@liliandmila.com

If you have any questions about how to order, personalisation options or for custom orders please don’t hesitate to get in touch via the contact form.

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